Start Date

All the days, for which data is entered, are moved forward in the sequence they appear, subject to holiday rules.

Here's a very short campaign with a before (Fig. 3) and after (Fig. 4 and Fig. 5) showing how it works.

To begin with, we have a start date of Thursday 11 July 2025, and three marked holidays (with a purple background), covering perhaps a bank holiday weekend.

Fig. 3 - Schedule 1

After the start date has been advanced by two days, we have

Fig. 4 - Schedule 2

Data recorded for the holidays is left unchanged. Data is ignored, if as in the case of Friday, it occurs before the new start date. All the other data is simply moved forward and allocated to allowed days in sequence. So the data for the allowed days has been moved from Thurs to Mon and Mon to Tues. The data for Wednesday was not entered as part of the move, but is the balance of the campaign agents and hours, that Oceanic® has assigned subsequently to the next allowed day, to restore cumulative hours to the campaign total of 148.

All the data from working days is just moved back in sequence to absorb available working days. Any data recorded for holidays is left unchanged. The after picture we just looked at in Fig. 4 now changes to

Fig. 5 - Schedule 3

The Friday holiday is now ignored, and that other holiday data remains as before. So remember that if you set the start date back a long way, be sure to enter data in for any new holidays appearing in the scheduler that you want to do some work on. And note that all allowed days have been moved back in sequence.

Days prior to the new date are ignored. In the examples this is equivalent to moving from Fig. 3 to Fig. 4, but without the addition of Wednesday as shown in Fig. 4.

The new days available at the start of the campaign will be left empty for you to fill in. As you do this, remember that you may need to reduce the data you already entered in later days otherwise you'll overrun the agent hours available.